Privacy Policy

1. Introduction

Jobs Pronto, operating as pronto.sg, (“Company,” “we,” “us,” or “our”) is committed to respecting the privacy of all users of our services. This Privacy Policy details the collection, use, disclosing, and protection of your personal data when you use and interact with our platform as a business entity listing gig jobs “Hirer”, and as a jobseeker seeking out gig jobs “Freelancer”.

2. Information We Collect

We may collect the following personal data:

Hirers:

  • Account Information: Name, email address, phone number, and password.

  • Company Information: Company name, address, and industry.

  • Payment Information: Payment card details, billing address, and other financial information.

Freelancers:

  • Account Information: Name, email address, phone number, and password.

  • Profile Information: Information you provide in your profile, such as your skills, experience, and location.

3. How We Use Your Information

We use the information we collect in the following ways:

The company may use or access your personal data as required for the following purposes:

  • Facilitating Job Matching: To match hirers with suitable freelancers and vice versa.

  • Processing Payments: To process payments between hirers and freelancers.

  • Communicating with Users: To send notifications, updates, and messages related to job postings, applications, and project updates.

  • Improving Our Services: To analyze usage patterns, identify trends, and improve our platform.

  • Complying with Legal Obligations: To comply with applicable laws and regulations, including the Personal Data Protection Act 2012 (PDPA).

  • Protecting Our Rights: To investigate and prevent fraud, unauthorized access, and other illegal activities.

4. Sharing Your Information

We may share your personal data with the following parties:

  • Counterparty: To facilitate the provision of services and enable communication between hirers and freelancers.

  • Service Providers: To help us provide our services, such as payment processors, data analytics providers, and customer support providers, who are bound by strict confidentiality obligations.

  • Law Enforcement Agencies: To comply with legal obligations or to protect our rights, but only when required by law or with your explicit consent.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption: Your sensitive information is protected with industry-standard encryption.

  • Access controls: We limit access to personal data to authorized personnel.

  • Regular security audits: We conduct regular security audits to identify and address vulnerabilities.

  • Incident response plans: We have procedures in place to respond to security incidents promptly and effectively.

6. Your Data Protection Rights

You have the following rights under the PDPA:

  • Access and Correction: You may access and correct your personal data held by us.

  • Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your personal data, subject to legal and contractual limitations.

  • Limitation of Processing: You may request that we limit the processing of your personal data in certain circumstances.

  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Erasure: You may request that we erase your personal data in certain circumstances.

To exercise these rights, please send an email to our Data Protection Officer at hello@pronto.sg.

7. Changes to This Privacy Policy

This Privacy is subject to change. A notification of any revisions made will be available on our website.